The back office for the people who move the parts.
Aircraft don’t fly without parts, and parts don’t move without brokers. We build the software that takes the brokers’ busywork — so a small desk can run like a big one, without losing the relationships that make it theirs.
A margin business, buried in email.
A parts broker’s day is email. Ten RFQs fan out to ten suppliers and come back as thirty-plus replies. Quotes get built by hand between phone calls. The first accurate answer wins the deal — and it’s rarely the broker still digging through the inbox. Hiring your way out doesn’t scale; the margin won’t carry another back-office seat.
So we built the thing a broker would build for themselves — a back office that reads every mail, sources and prices the deal, drafts the quote and the POs, and runs the order to close, while the broker keeps the one thing that’s theirs: the customer. It was built with working business-aviation brokers — the people who run this work every day.
Four things we won’t trade away.
We never sit between you and your customer. Every mail goes from your own address; we’re the back office, not a marketplace. The deal, and the data, stay yours.
Sanctions, airworthiness directives, certificates, a verifiable audit trail — built into every deal. In aviation they aren’t a feature you bolt on; they’re the work.
A flat fee, sized once on a call. We don’t bill per RFQ and we don’t take a cut of your margin — so our incentive is your leverage, not your volume.
The AI proves itself in review before it ever sends on its own. You move each action to auto at your own pace — trust is built, not assumed.
Built in Austria, hosted in the EU.
PartsDesk is an independent Austrian business. The product is built and run from here, and the data it holds lives in the EU. It’s a small, focused operation — which means when you sign on, you talk to the people who actually build it, not a sales desk. And because your data is always yours, exportable in one click, the day you leave is as easy as the day you arrive — signing on is never a lock-in.
- Built in
- Austria · EU
- Hosted in
- Germany · EU
- Sold by
- The people who built it
Talk to the people building it.
A 30-day pilot, set up white-glove on your own inbox. No sales machine — just a conversation about your desk.