Skip to content
PartsDesk
The back office, automated

The AI back office for aircraft parts.

PartsDesk reads every RFQ, sources your suppliers, prices the deal, and drafts your quotes and POs — you just approve what goes out. Run a 500-RFQ desk with a 50-RFQ team.

Book a demoSee how it works
PartsDesk RFQ detail — the AI decision card recommends approving an AOG brake-disc quote, with supplier quotes, parts and compliance in view.
A live AOG brake-disc RFQ — parsed, sourced, priced and drafted. The AI recommends; you approve.
  • Every RFQ structured in seconds
  • Sourced, priced, drafted for you
  • You approve what reaches your customer
  • Sanctions + airworthiness on every deal
The problem

The desk drowns in email. The first accurate quote wins — and it’s rarely yours.

Ten RFQs fanned out to ten suppliers come back as thirty-plus emails. Quotes are built by hand between phone calls. And the order goes to whoever answers first — while half the inbox is still unread. Hiring your way out doesn’t scale; the margin won’t carry another back-office seat.

30+
emails back per 10 RFQs
2 hrs
to build one quote by hand
35–50%
of deals to the first quote

From the brokers we built with

Your call

Nothing reaches your customer until you say so.

PartsDesk drafts every customer quote, counter, answer and payment note — then waits. Put the actions you trust on auto, one at a time; keep the rest on your desk. And every mail goes out from your own address, in your name.

The automation is ours. The relationship stays yours — we’re your back office, never a marketplace between you and your customer.

  • Off · Review · Auto — per action class, your choice
  • Prove it in Review before you trust it with Auto
  • From your own mail address — your customer never sees us
Outbound to customerFrom your address
  • Customer quote
    Sent the moment it's priced.
  • Counter-offer
    A reply drafted for your approval.
  • Customer questions
    An answer drafted for your okay.
  • Payment instructions
    You send your own bank details.

↳ Try switching a mode — this is the model you run

How it works

The back office that runs itself — parse, source, price, draft. You approve.

01/Inbound, parsed

Every email becomes a structured RFQ

Customer RFQs, supplier replies, shipping quotes, PO confirmations — read, classified and matched to the deal in seconds. Part numbers, conditions, certificates and aircraft, pulled clean. Nothing sits unread, even at 2 a.m.

  • Part · condition · cert · aircraft extracted
  • AOG flagged and pushed to the top
  • Confidence scored on every parse
PartsDesk triage inbox — RFQs across the pipeline, AOG pinned to the top with real states.
02/Sourced & priced

One RFQ, every supplier worked

Outreach drafted and sent to your suppliers, replies threaded back automatically, and the best landed cost surfaced — median-priced with your markup. The winner is scored, not guessed.

  • Per-supplier outreach, no inbox archaeology
  • Quotes compared on effective landed cost
  • Your markup applied, margin floor protected
PartsDesk suppliers — your network with certs, lead times and win rates.
03/Drafted — you approve

Quotes and POs, ready to send

The customer quote and supplier POs arrive written, priced and compliant. Approve in one click — or put the action classes you trust on auto, one toggle at a time. The conservative default is yours to keep.

  • One-click approve, or unattended auto-send
  • Customer-outbound stays your call (the USP)
  • Orders, fulfillment and tracking follow through
PartsDesk orders — won deals moving through fulfillment with supplier POs and tracking.
And it follows throughOrder createdSupplier POsLogistics bookedPaymentTracked to close
Know your desk

It learns your desk — which supplier delivers, which customer pays, where your margin slips.

Every quote, reply and deal feeds back. PartsDesk trends your win-rate, turnaround and margin, scores your suppliers on lead-time and reliability, and reads your customers — so the next deal is sharper than the last.

PartsDesk analytics — pipeline funnel, quote turnaround AOG vs routine, win-rate trend, margin and supplier/customer concentration.
By the numbers
0
RFQs a month, run by a 50-RFQ team
Modeled leverage — sized to your desk, not a cap
<0 min
from AOG email to a priced, ready-to-send quote
Inbound mail → drafted quote, your approval
0
exception types watched on every deal
Watched today; the callable ones recommended
Built for aviation

Compliance isn’t a checkbox. It’s the desk.

Every quote is screened, matched and logged before it goes out — the part of the workflow generic tools skip. EU-hosted, audit-ready.

  • Airworthiness-directive match
  • OFAC + EU sanctions screening
  • FAA 8130-3 / EASA Form 1 OCR
  • Hash-chained audit trail
  • EU-hosted · GDPR erasure
Pricing

Less than one back-office hire.

A flat monthly fee, sized to your volume in a conversation — no metering, no per-RFQ surprises. The leverage pays the rest.

Same full back office in every tier — what changes is how far the AI goes toward your customer.

Starter
€2,000/ month
The full back office — you approve every customer mail.
Solo or small desk · 1 user, 1 mailbox
ProPopular
€3,500/ month
Run the desk unattended — the routine sends itself, your team shares it.
Active brokerage · up to ~5 seats
Enterprise
From €8,000/ month
Multi-entity, integrations, SLA, custom workflows.
Several desks, one machine
Onboarding setup · 30-day pilot · annual billing, two months freeSee full pricing

Make the busywork our job, not yours.

A 30-day pilot, set up white-glove. See your own inbox running itself before you commit.

Book a demoSee pricing

Built with working brokers · Made in Austria · EU-hosted